Listen With Your Ears

Today, Governor Bill Haslam announced a statewide “listening tour” to hear from educators about the challenges with TNReady and ways to make improvements going forward.

While I applaud the effort to listen to educators, it seems to be coming a little too late. It also seems the end goal has already been decided: Keep TNReady.

Interestingly, Commissioner McQueen has convened a “testing task force” several times during the years of TNReady. So far, no real improvements have come from these meetings.

It’s quite likely the educators on the front lines have some useful ideas about how to improve assessment in our state and I’m hopeful the next Governor will take those ideas into account.

It’s also worth noting that true listening requires significant effort and investment. As noted in the press release announcing the tour, preparation and implementation of this year’s TNReady will continue while the tour is being conducted.

Some have suggested hitting the pause button on TNReady this year and spending the year listening and working to improve assessment for the 2019-2020 school year. This would give the next Governor time to digest recommendations and move forward with improvements.

Here’s another interesting statement from the release:

“Tennessee’s unprecedented improvement in education is the result of high academic standards and an assessment that measures knowledge of those standards,” Haslam said. “Without aligned assessments, we don’t know where our students stand and where we need to improve. We finally have a test that is aligned to Tennessee’s strong academic standards, and I don’t want recent assessment delivery issues to cause us to lose sight of why we have these tests in the first place. Delivering the test without disruption is essential and we must get it right. I am confident this listening tour and process will inform the critical work ahead of us.”

The “unprecedented improvement” Haslam mentions is the whole “fastest-improving” line he so often uses in reference to the 2013 NAEP results. Of course, that happened BEFORE a single administration of TNReady. In fact, TNReady hadn’t even been invented at that point. Since 2013, Tennessee’s NAEP scores have (predictably) leveled off a bit.

In other words, if, as Haslam suggests, an aligned assessment (even one never successfully administered) is the key to “unprecedented” improvements for students, our test must not be that great. Or, maybe having an aligned assessment isn’t all it’s cracked up to be?

Let me go on record as saying I think some form of assessment of student progress is useful. I also believe (as my past writing indicates) that attaching student grades or teacher evaluations to such an assessment is of dubious value.

I appreciate what Governor Haslam is trying to do with this listening tour. While I certainly have some ideas about alternatives to the current testing regime, I think policymakers should take some time and just listen. Listen to the professionals — the teachers in the classrooms who are with students each and every day. Don’t listen with the outcome in mind, don’t listen while also building an implementation process for this year, just listen.

PERSONAL NOTE: This is my 800th post on TNEdReport — your investment helps make the work sustainable!

 

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Perspective

Today, the Tennessee Department of Education released district and school scores from this past year’s TNReady.

Williamson County Director of Schools Mike Looney puts the release in perspective:

Today’s release of value-added and achievement data punctuates last year’s statewide assessment challenges. We have made note of the state’s report. Our school community remains focused on providing WCS students with a balanced educational experience which promotes academics, athletics, and the arts.

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Battle Lines Being Drawn

Last week, the School Superintendents in Memphis and Nashville wrote a letter to Commissioner of Education Candice McQueen calling for a pause in TNReady. The letter indicated the leaders had “no confidence” in TNReady. Following the letter, the Knox County School Board voted 8-1 to send a letter to Governor Haslam stating they had “no confidence” in the Department of Education. Later that week, the Director of Schools in Maury County said he agreed with the idea of pausing TNReady and suggested moving to the ACT suite of assessments.

Today, Commissioner McQueen issued a response. According to Chalkbeat, her response indicates that pausing TNReady would be “illegal and inconsistent with our values as a state.”

McQueen cites federal and state law requiring test administration. Here’s the deal: The entity that determines the penalty for violating state law regarding testing is the Department of Education. The penalty they can use is withholding BEP funds. This is the threat they used back in 2016 to force districts to back down on threats to halt testing then.

Let’s be clear: The Tennessee Department of Education is the enforcer of the state testing mandate. The DOE could refuse to penalize districts who paused testing OR the DOE could take the suggestion made by Dorsey Hopson of Memphis and Shawn Joseph of Nashville and just hit the pause button for this year and work toward an effective administration of testing for 2019-20.

Next, McQueen cites federal law. I’ve written about why this is misguided. Here’s more:

There’s just one problem: The federal government has not (yet) penalized a single district for failing to hit the 95% benchmark. In fact, in the face of significant opt-outs in New York last year (including one district where 89% of students opted-out), the U.S. Department of Education communicated a clear message to New York state education leaders:  Districts and states will not suffer a loss of federal dollars due to high test refusal rates. The USDOE left it up to New York to decide whether or not to penalize districts financially.

That’s right, the federal government tends to leave decisions regarding punishment up to the states. Of course, Tennessee could also request a 1-year waiver of ESSA requirements in order to further clarify the need to get testing right. In short, the only problem now is McQueen’s unwillingness to admit failure and take aggressive steps to make improvement.

McQueen also says that halting testing is “inconsistent” with Tennessee values.

While in McQueen’s world, halting testing is inconsistent with our state’s values, lying about why testing isn’t working is apparently perfectly fine. Oh, and playing a game with testing vendors? No problem!

McQueen claims that we need the tests to help identify gaps in education delivery in traditionally under-served students. Yes, having a working annual assessment can be a helpful tool in identifying those gaps. But, when the test doesn’t work — when students get the wrong test, when the testing climate is not consistent — then we get results that are unreliable. That helps no one.

What should be consistent with Tennessee values is taking the time to get testing right. That means ensuring it’s not disruptive to the instruction process and the results are useful and returned to students, teachers, and parents in a timely fashion.

Will McQueen’s letter deter other district leaders from speaking out on TNReady? Will there be additional fallout from the DOE’s failure to effectively administer Pre-K/K portfolios?

Stay tuned.

 

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Blood in the Water

The Director of Schools in Maury County has joined those in Memphis and Nashville in calling for a pause in TNReady as a result of repeated problems with the testing platform.

The Columbia Daily Herald reports Maury County Director of Schools Chris Marczak said he agrees with the letter sent by Dorsey Hopson of Memphis and Shawn Joseph of Nashville. Marczak offered an alternative:

“I believe it would be best for us to focus solely on the ACT and align ourselves with outcomes that can affect students’ college acceptance and scholarship ability,” Marczak said.

Maury County district leadership has indicated the results from this year’s botched test administration are of limited value:

“Due to the issues with testing, we will not be adding TNReady/EOC data to the Keys’ scorecards for either the district or the school levels when they eventually come in,” Marczak said in an email sent to staff in July. “In light of the numerous testing issues, please know that the results of the assessments will be used to inform conversation only. These are the conversations we will have with principals and the principals will have with teachers/staffs.”

In response to the ongoing testing issues, Marczak shared accounts of students completing 75-minute long examinations in 10 minutes. When reviewing the examinations, Marczak said the district had over 600 missing scores. Questar, the contractor hired by the state to administer the test, reported that 600 individual assessments were incomplete.

Despite the growing concern over the inability to effectively administer the TNReady test, Commissioner of Education Candice McQueen has said the test is still an important tool:

TNReady serves as a vital feedback loop for teachers, parents, and administrators to tell us where we are, and the results inform what steps we need to take to help all students and schools succeed.”

TNReady might be an important feedback loop if it ever worked the way it was intended. But it hasn’t. Instead, it’s been fraught with problems since the beginning. Now, education leaders are standing up and speaking out.

The push to pause TNReady and possibly move forward with a different measure comes at the same time the TDOE is being taken to task for a failure to properly execute Pre-K/Kindergarten portfolios. Knox County’s School Board last night voted to send a message that they have “no confidence” in the portfolio process or in the TDOE.

The push against TNReady from key district leaders figures to make the test and overall administration of the Department of Education a key issue in the 2018 gubernatorial and state legislative elections.

 

 

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Meaningless Scores Make Big Splash

The Tennessee Department of Education today released results from this year’s troubled administration of TNReady testing.

This Tennessean story indicates Commissioner McQueen is taking the results seriously in spite of what has become an annual inability to get the job done right:

“We see reason to be encouraged, but we also have a lot of work to do to meet our higher expectations for all students,” Education Commissioner Candice McQueen said in a statement. “While we’ve focused extensively on early grades reading and are starting to see a shift in the right direction, we know middle school remains a statewide challenge across the board. TNReady serves as a vital feedback loop for teachers, parents, and administrators to tell us where we are, and the results inform what steps we need to take to help all students and schools succeed.”

Umm…what?? Are you even serious, Candice? THE TESTS DIDN’T WORK! Also, you were caught lying time and again about WHY they didn’t work.

The legislature passed legislation at the end of session, during testing to account for the failure of TNReady.

This isn’t even the first year the tests didn’t work. It happens EVERY year.

Here’s the deal: These scores can’t credibly be used to tell us ANYTHING. Students in schools all across the state faced disruptions caused by dump trucks and hacking (also known as the ineptitude of DOE leadership). Some kids got the wrong test and the extent of that problem is not totally known.

Note to district leaders: If you use these results to say your district or a given school are “doing well,” you have ZERO credibility. Treating these results as anything other than the complete trash that they are is unacceptable.

Some districts have already begun pushing for change in either how TNReady happens next year or even a totally different type of test.

Oh, and note that the DOE makes it sound like they are making improvements:

The Tennessee Department of Education also announced changes after this year’s problems, including searching for a new vendor. It also adjusted how fast it will phase-in online testing.

That sounds great, but the truth is, the DOE and Governor Haslam are treating Tennesseans like we’re stupid:

Let’s get this straight: Governor Haslam and Commissioner McQueen think no one in Tennessee understands Google? They are “firing” the company that messed up this year’s testing and hiring a new company that owns the old one and that also has a reputation for messing up statewide testing.

So, we had a testing season full of lies, deception, disruption, and mixed-up tests but we’re supposed to look at the “results” of those tests and take them seriously? No thanks.

 

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Beyond TNReady

At least one school system in Tennessee is taking steps to move beyond TNReady. According to a story in the Wilson Post, Wilson County Schools is seeking legislative action that would allow them to choose and administer their own annual tests in place of the state-mandated TNReady.

Here’s more:

Wilson County Director of Schools Dr. Donna Wright told county commissioners Monday the local school system is pursuing a private act from the state Legislature that would allow it to use an assessment other than the one currently mandated.

In her monthly report to the commission, Wright expressed her dissatisfaction with the TNReady test, saying that, “We are four years in without any or little actionable data that teachers can use.”

Wright added that while district leaders support accountability, the lack of timely, reliable data from the state tests is problematic:

“We are absolutely advocates of accountability because that’s how we know what to improve and where to improve,” Wright said adamantly. “But the fallacy in all this is that we haven’t had an effective system in four years, but we still keep using information that is not only in error, but late in coming.”

The action in Wilson County follows a resolution passed in Johnson City calling for a significant reduction in state-mandated testing.

The movement to reduce or replace TNReady follows yet another year of testing problems and a litany of excuses offered by the Department of Education and the state’s testing vendor.

Wright is correct that mishaps in testing and the late return of results call the usefulness of the data into question. However, even in the best of circumstances, it would be difficult to arrive at valid, actionable data based on the early years of a new test.

It will be interesting to see if other school systems follow the lead of Johnson City and Wilson County. Perhaps we’re finally seeing district leaders stand up and say “enough!”

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It’s All Been a Pack of Lies

By now, it should come as no surprise that our Commissioner of Education and the department she leads has a troubled relationship with the truth. That said, today’s revelation at a legislative hearing that an alleged hack of the state’s TNReady test didn’t actually happen again raises the question: Why does Candice McQueen still have a job?

Back on April 17th, the day after TNReady failed to work on day one of this year’s testing, the Tennessee Department of Education noted that the Day 2 failures were related to someone hacking the vendor:

At a legislative hearing today, the Tennessee Bureau of Investigation (TBI) indicated there was no evidence of a hack.

Additionally, the Department of Education issued this statement, which notes:

  • It appears, thankfully, that there was not an outside actor who attacked Questar’s data system. No student data was breached.
  • It is now clear that the event that Questar initially thought presented like a denial of service attack on Tuesday, April 17 was not created by an external actor with malicious intent, but, rather, can be traced in large part to the caching issues connected to how text-to-speech was configured by Questar.
  • Questar implemented a significant and unauthorized change to text-to-speech, which had previously operated successfully during the state’s fall administration. We now know this decision led to the severity of other issues we experienced during online testing.
  • Questar continues their internal investigation and is cooperating with additional external audits to make sure we have all of the facts.

Questar’s Chief Operating Officer Brad Baumgartner has provided this statement: “Questar’s internal and external investigations indicate that the source of the anomalous data pattern is believed to be the result of a configuration with the cache server. We have applied a configuration change and believe to have resolved the issue. We will continue to work with our internal technology team and external partners to validate this.”

The text-to-speech feature was also blamed for students receiving the wrong tests.

While at the time, the hacking excuse sounded pretty far-fetched, today’s hearing confirms that the Department advanced a lie offered by the state’s testing vendor. Of course, later on in the testing cycle, a dump truck was blamed for disrupting testing. That excuse was also later proven untrue.

All of this may explain why at least one school district is calling for a significant reduction in TNReady testing next year.

If this year had been the first time our state had faced testing challenges, one might understand (and forgive) the excuse-making. However, this is now the fifth consecutive year of some sort of problem and the fourth year testing administration has been, to say the least, a challenge.

One may recall the saga of Measurement, Inc. The company that hired test graders from Craigslist and was ultimately fired in 2016 after that year’s TNReady test failed.

The bottom line: If TNEdu tells you something about testing, you should question it. The track record shows that to our state’s Department of Education, truth is a relative concept.

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Definitely Something Wrong

The Texas Tribune reports:

A couple of weeks after Texas penalized its main testing vendor over glitches with thousands of standardized tests, another potential testing mishap is under investigation after more than 100 students in a high-performing Houston-area high school received zeros on their English essays.

Valerie Vogt, chief academic officer at Lamar Consolidated Independent School District, said she was confused this spring when about 157 students at George Ranch High School, which generally performs higher than state average on standardized tests, received zeros on their English 1 and English 2 essays. In the other four high schools in the district, just 10 or fewer students received zeros on the essays.

“There’s definitely something wrong,” she said.

The testing vendor responsible is Educational Testing Services (ETS), which owns Tennessee’s testing vendor, Questar. This is the latest in a series of problems with ETS in Texas:

Last month, the TEA levied a $100,000 penalty against ETS after tens of thousands of Texas students were kicked out of the testing software or encountered connection problems when taking computerized tests in April and May. The agency also announced it would throw out the scores of students who experienced those glitches and reduce their effect on state accountability ratings for schools and districts.

Tennessee’s Department of Education announced recently ETS would be taking over more responsibility for TNReady after Questar’s administration of the testing this year was plagued by hackers and dump trucks.

Of course, ETS is not without a history of test administration problems. Edsurge.com notes:

The changes highlight a possible strategic shift for ETS whose reputation came under fire last year when the nonprofit had to pay $20.7 million dollars in damages and upgrades after multiple testing problems in Texas.

A recent analysis of the transition to online testing in the states indicates it is going well in most places, with Tennessee being the one glaring exception.

So, of course Tennessee hires the parent company of Questar — a company that has experienced consecutive years of testing problems in Texas — to come in and … make things right?

Yep, there’s definitely something wrong.

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Shrinking TNReady

That’s the hope behind a resolution passed by the Johnson City Board of Education this week.

The Johnson City Press reports:

Some changes included shrinking testing timing back from three weeks to one week for grades 3 through 8, pushing the writing assessment back to February to give the state more time to get grades in by the end of the school year, and drawing back on pre-K and kindergarten ELA assessments to be less time-consuming for teachers.

The proposal comes after another year of testing trouble in Tennessee. In fact, a recent report noted that while most states transitioning to online testing are doing so smooth, Tennessee is the one glaring exception.

Broad Support?

Now that the Johnson City School Board has given unanimous approval to this proposal, the Director of Schools hopes to spread the message to other districts and build support for changing TNReady:

What I’d like to do if the board approves this resolution is reach out to all the other school superintendents and talk to them about the resolution and get feedback from them,” Barnett said at the meeting. “I think we’d have some support.”

It’s possible this is the beginning of a move that will see district leaders stand up to the state and say “Enough!”

The Board also referenced the problematic implementation of portfolios to evaluate teachers in Pre-K/Kindergarten:

Anderson said that the state estimated those assessments would take about 15 to 17 hours, but some teachers reported spending as many as 44 hours on the project, most of that time being spent in the English Language Arts component of the assessment.

She added that portfolio assessment is considered an appropriate avenue to track student learning in those early grades, and the portfolios can be completed with video or audio taping or with written assessment.

“I don’t think anybody has anything against the concept of portfolios for pre-K (and kindergarten),” she said. “Though the piloting process went fairly well, it ended up morphing into a process this past year that I think was just very complicated and very unwieldy.

It will be interesting to see how the state moves forward in revising those portfolios and if there is any move toward making significant change in the TNReady tests.

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One Glaring Exception

That’s how this article in Education Week defines the TNReady testing experience.

It starts like this: Just about everything that could go wrong did go wrong with online state testing this year in Tennessee.

Yep.

The piece walks through the saga that has been TNReady. Here are some highlights:

Then, thanks to human error at some schools, about 1,400 students ended up taking the wrong version of the TNReady exam

Except it wasn’t human error at the schools. As I reported on April 26th, the Department of Education said about the issue:

 

“There was a poorly designed feature of the online testing system that contributed to some users accidentally administering a test to students that was below their grade level, including those at Norris Middle School. We’ve provided guidance to the district staff and the building testing coordinator to invalidate these tests. Students are not required to re-test, and their tests will not be scored.

Then, again with the dump truck:

And a rogue dump truck severed one of the state’s main fiber-optic cables, causing temporary connectivity problems during the testing period.

Except not really:

“There is no evidence this was anything other than a side effect of the issue with the fiber cut, but we continue to look into it,” Sara Gast, a spokeswoman for the state education department, said last week.

But internet provider Education Networks of America disputes that, saying that the West Tennessee issues were not related to the cable cut.

What happened in those cases remains a mystery, for now.

Unanticipated?

The article says:

On the second day of testing, Questar was flooded with unanticipated traffic that overwhelmed the company’s servers and prevented some students from connecting to the TNReady testing platform.

How was the testing traffic unanticipated? Was Questar counting on a bunch of students missing school on the second day of testing? Did they not know how many students would be logging on ant the relative times that would happen? They were paid $30 million to figure that out… and didn’t.

While lots of states are moving to online testing, one expert says Tennessee is unique:

“I’m not aware of a state that has had a more troubled transition” to online testing, said Douglas A. Levin of the consulting group EdTech Strategies.

 

Why is Tennessee in the unique position of having the worst online testing transition in the country?

The reality is that Tennessee’s online-testing mess has left everyone in a difficult position, said Chad Aldeman, a principal at Bellwether Education Partners, a consulting organization.

“The state has not [made] stability a key priority in their testing vendors,” Aldeman said.

 

Ultimately, responsibility should rest at the feet of Education Commissioner Candice McQueen, who so far has avoided any accountability for the ongoing testing mishaps in the state.

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