On Monday, Tennessee a group of Tennessee teachers gathered in Lebanon to grade Pre-k and K portfolios. The process didn’t go all that well last year, and this year, it was more of the same.

Now, the founder of Portfolium has responded in the comments on this blog. I’m publishing his response here for all to see:

As the founder of Portfolium, I sincerely apologize that several technical issues caused the problems reported in this article and that it created such a challenge for this first day of the statewide portfolio scoring event. We need to, and will, continue to improve to ensure that our customers and partners don’t experience this again. We have since fixed the issue that caused the interruption. We have heard your feedback and welcome more of it. Please email support@portfolium.com with your feedback and ideas. I’m happy to also connect live with the team that was leading the event. Best, Adam Markowitz

For more on education politics and policy in Tennessee, follow @TNEdReport