Testing Choices

Oak Ridge is the latest school system to explore the idea of alternatives to TNReady for high school students. Specifically, members of the Oak Ridge Board of Education are discussing shifting to ACT tests.

More from the Oak Ridger:

School Board member Angi Agle said she had seen a newspaper article from Middle Tennessee that reported that another “high performing” school had requested to opt out of the TNReady test and instead use the ACT suite. While Agle did not mention the district by name, The Mount Juliet News identified Wilson County Board of Education as unanimously requesting that its district be allowed to replace TNReady with the ACT Aspire suite of assessments.

“This spurred a question. Do we want to look at that?” Agle said. She also said the Tennessee School Boards Association had requested that the Tennessee Legislature pass what she called “permissive legislation” allowing districts to choose whether to use the ACT suite, the SAT suite or the TNReady tests. Fillauer confirmed that statement.

Agle said the ACT suite is nationally recognized and “aligns with our standards.” She said some school systems fear the ACT suite is “harder,” but that did not worry her.

“I think that our students would do fine with that test because we know that we’re building toward the ACT. That’s what our teachers are doing already,” Agle said. While she said there may be reasons not to use the ACT Suite, she said “permissive legislation” would allow Oak Ridge Schools officials to choose.

Districts are suggesting a move to ACT due to persistent problems with TNReady.

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Race to the Bottom: NAEP

Nashville school board member Will Pinkston released a retrospective on Tennessee’s Race to the Top experience earlier this week. The document outlines both the process involved in applying for and winning the funding and the subsequent implementation failures by the Haslam Administration.

Pinkston notes that 2013 NAEP results boosted Haslam and his misguided education policy team. Here’s more on that:

On November 7, 2013, the Haslam administration got a public reprieve of sorts. The U.S. Department of Education announced that Tennessee had become the fastest-improving state in the history the National Assessment of Educational Progress (NAEP), also known as the Nation’s Report Card.

The results were impressive. Tennessee’s 4th-graders climbed from 46th to 37th in math, and 41st to 31st in reading. In terms of overall student growth, “we literally blew away the other states,” Haslam said during a celebratory news conference at West Wilson Middle School in Mt. Juliet, Tenn., outside of Nashville.

The governor failed to acknowledge that Tennessee’s Race to the Top plan, which he initially refused to endorse, actually predicted steep gains on the Nation’s Report Card following implementation of more rigorous academic standards in the 2009-10 school year. The 2010 Race to the Top plan expressly noted: “On the NAEP, we know from experience that results are harder to shift, and that we will not likely see real gains until 2013 when students have had several years under the new standards.” Someone had a crystal ball.

While the Bredesen Administration team correctly predicted the 2013 growth, it’s also worth noting that some critics with at least a vague familiarity with statistics urged caution in getting too excited about the results. More specifically, I wrote at the time:

Yes, Tennessee should celebrate its growth.  But policymakers should use caution when seeing the results from the last 2 years as a validation of any particular policy.  Long-term trends indicate that big gains are usually followed by steady maintenance. And, even with the improvement, Tennessee has a long way to go to be competitive with our peers. Additionally, education leaders should be concerned about the troubling widening of the rich/poor achievement gap  – an outcome at odds with stated policy goals and the fundamental principle of equal opportunity.

Turns out, I was correct — not that I’m bragging, anyone with a familiarity with how statistics actually work (meaning no one at the DOE at the time) would know that this type of bragging was misplaced. Of course, urging caution based on statistical reality isn’t good for the politics of oppression, but, let’s look at what had happened by 2017, years into the Haslam Administration’s incompetent management of state education policy:

First, notice that between 2009 and 2011, Tennessee saw drops in 4th and 8th grade reading and 8th grade math. That helps explain the “big gains” seen in 2013. Next, note that in 4th and 8th grade reading and 4th grade math, our 2017 scores are lower than the 2013 scores. There’s that leveling off I suggested was likely. Finally, note that in 4th and 8th grade reading, the 2017 scores are very close to the 2009 scores. So much for “fastest-improving.”

Tennessee is four points below the national average in both 4th and 8th grade math. When it comes to reading, we are 3 points behind the national average in 4th grade and 5 points behind in 8th grade.

All of this to say: You can’t say you’re the fastest-improving state on NAEP based on one testing cycle. You also shouldn’t make long-term policy decisions based on seemingly fabulous results in one testing cycle. Since 2013, Tennessee has doubled down on reforms with what now appears to be little positive result.

Did Haslam apologize for Candice McQueen’s failures or fire her? No. He doubled down on failed policy in spite of evidence. Students suffered through years of TNReady being not even close to ready. Now, that same Bill Haslam is poised to make a run for U.S. Senate. No thanks. We don’t need someone who can’t be honest about how his policies failed Tennessee’s kids.

 

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Race to the Bottom: Testing

Nashville school board member Will Pinkston released an analysis of the Race to the Top experience in Tennessee yesterday. The document highlights the failures of the Haslam Administration to effectively implement the program as had been envisioned.

Pinkston references testing and TNReady as among the ways Team Haslam failed our students and schools. Specifically, in Chapter 18:

TNReady, the $30-million standardized testing system a blogger once dubbed “Haslam’s Hindenburg,” still isn’t ready for prime time. A new assessment vendor, Questar, managed to deploy tests in spring 2017, but mostly in paper form versus the comprehensive online platform promised in Race to the Top seven years earlier. In a ham-handed attempt to boost students’ spirits ahead of testing season, Gov. Haslam mailed out Number Two pencils to kids across the state. The blog Tennessee Education Report derided him in a headline — “Haslam to Kids: Be Ready Even Though TN Hasn’t Been.”

In 2018, TNReady actually fared worse. Hiccups included problems with students and teachers logging into the online test as well as a severed fiber cable delivering internet service to schools. Candice McQueen, the education commissioner, even brought in the Tennessee Bureau of Investigation and the state Office of Homeland Security to investigate a supposed cyber-attack. But she ended up with egg on her face again after state officials determined that Questar caused TNReady’s problems by making unauthorized changes in the testing system. Later, state auditors acknowledged that McQueen’s oversight of test administration “fell short of expectations.”

Thankfully, new Commissioner of Education Penny Schwinn has promised to make TNReady her top priority. If she were making students her top priority, she’d propose taking at least a year off of testing altogether and re-evaluating how Tennessee assesses student progress.

Not surprisingly, the failed Haslam education team left Schwinn a mess to clean up:

With just months to go before a company is supposed to take over Tennessee’s troubled assessment program, the state has yet to release its request for proposals, potentially putting its next vendor on course for another rushed timeline to testing.

The state’s education department had aimed to solicit proposals by December, receive bids by February, and make a decision by April. Now officials are looking at February to unveil the document that will outline Tennessee’s testing requirements after three straight years of headaches under two different companies.

Will Tennessee keep on moving in this direction? Racing to the bottom? Will we continue taking pride in our status as the “one glaring exception” among states shifting to online testing?

While lots of states are moving to online testing, one expert says Tennessee is unique:

“I’m not aware of a state that has had a more troubled transition” to online testing, said Douglas A. Levin of the consulting group EdTech Strategies.

 

Why is Tennessee in the unique position of having the worst online testing transition in the country?

The reality is that Tennessee’s online-testing mess has left everyone in a difficult position, said Chad Aldeman, a principal at Bellwether Education Partners, a consulting organization.

“The state has not [made] stability a key priority in their testing vendors,” Aldeman said.

 

So, here we are. 2019, a new commissioner, and a huge mess. That’s just testing. As Pinkston notes, there’s much more.

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This Seems Bad

Is Tennessee on track for another TNReady mess? It sure seems that way.

Chalkbeat has more on the rushed timeline to get a new vendor in place for Fall 2019:

With just months to go before a company is supposed to take over Tennessee’s troubled assessment program, the state has yet to release its request for proposals, potentially putting its next vendor on course for another rushed timeline to testing.

The state’s education department had aimed to solicit proposals by December, receive bids by February, and make a decision by April. Now officials are looking at February to unveil the document that will outline Tennessee’s testing requirements after three straight years of headaches under two different companies.

NOT OPTIMAL

Incoming Education Commissioner Penny Schwinn — who was recruited by new Gov. Bill Lee partly for her experience with assessments in two other states — acknowledges that the timetable is not optimal.

“If I look at other states, including the two that I’ve overseen in Delaware and Texas, the traditional timeline is that a new vendor has a year to set up processes that are really strong and then you execute,” she told Chalkbeat.

“That being said,” she continued, “the responsibility that we have at the department is to follow whatever guidelines, legislation, and expectations are set for us. The expectation is that we have a new vendor in place for next school year, and we will do whatever we can to ensure that is as strong a transition as possible.”

Umm??

Seriously, Tennessee?

Are we going to do this to our kids again?

It sure looks that way.

Hackers. Dump Trucks. Lies. Rushed Timelines. Welcome to Tennessee, Penny Schwinn!

 

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Testing Priorities

Tennessee’s new Commissioner of Education, Penny Schwinn, has said she will make getting TNReady “right” her top priority.

With that in mind, here are some thoughts for right-sizing testing in Tennessee:

 

When a test fails over and over again, students stop taking it seriously. When the data is either not returned on time or is the result of a badly botched test administration, teachers are not well-served. Further, parents can’t trust the results sent home — which undermines the entire process.

 

Our next Commissioner of Education must present a plan that moves us away from a test that does more harm than good. We should explore alternatives that reduce total testing time and even those that move away from testing kids every single year. It is also worth taking a year off of testing altogether in order to spend time developing a plan that actually serves our students well.

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Commissioner Schwinn

Tennessee has a new Commissioner of Education.

Chalkbeat has the story of Penny Schwinn:

Penny Schwinn was tapped Thursday by governor-elect Bill Lee to join his administration in one of his most important and closely watched cabinet picks.

She will leave her job as chief deputy commissioner of academics for the Texas Education Agency, where she has been responsible since 2016 for school programs, standards, special education, and research and analysis, among other things.

In a statement, Lee praised Schwinn’s experience as both a teacher and administrator. An accompanying news release touted her reform work for leading to “the transformation of a failing state assessment program” and expansion of career readiness programs for students in Texas.

Here’s a word from the President of the Tennessee Education Association, Beth Brown:

As the president of the largest professional association for Tennessee educators, I look forward to working with Commissioner Penny Schwinn in the best interest of Tennessee students, educators and our great public schools. As a newcomer to our state, I hope she will take time to see firsthand the meaningful work happening in classrooms all across Tennessee, and also gain an understanding of the support and resources needed to ensure student success.

Based on our first conversation, I am confident we have common ground on the importance of test transparency, including educators’ voices in policy decisions and working to ensure all students have access to a quality public education.

Schwinn will take over a Department of Education reeling from repeated failures of the state’s standardized test, TNReady, and the subsequent lies to cover up the state’s culpability in those failures.

Additionally, the state’s turnaround district — the Achievement School District (ASD) is simply not getting results.

Schwinn’s tenure in Texas was not without controversy, as noted by the Texas Tribune:

In an audit released Wednesday morning, the State Auditor’s Office reviewed the education agency’s work and found it failed to follow all the required steps before offering a no-bid $4.4 million contract to SPEDx, which was hired to analyze how schools serve students with disabilities and help create a long-term special education plan for the state.

State auditors also said the TEA failed to “identify and address a preexisting professional relationship” between a SPEDx subcontractor and the agency’s “primary decision maker” for the contract. Penny Schwinn — that decision maker and the agency’s deputy commissioner of academics — did not disclose that she had received professional development training from the person who ultimately became a subcontractor on the project.

Schwinn will likely be tasked with taking action on both testing and the ASD as immediate action items. Additionally, it is expected that the Lee Administration will soon pursue an education agenda that includes using taxpayer dollars to fund private schools by way some form of voucher scheme.

 

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Fortune Teller

While reading this piece on Nashville’s large and possibly unsustainable debt burden, I was reminded of the time I imagined what former Nashville Mayor Karl Dean might have said (and done) on a range of issues had he actually been a progressive.

Imaginary Karl Dean had this to say back in 2013:

Dean first suggested that Metro Nashville Schools stop its over-reliance on testing in spite of state mandates.  He noted the practice of data walls as emblematic of the current emphasis on test-based measures of student success and suggested that the schools might try focusing on the whole child.

Turns out, the warning about testing perhaps foretold years of problems ranging from TCAP quick score issues to TNReady failure and lies.  If only policy makers had been paying attention.

Imaginary Karl also offered this:

“It’s not the schools that are failing,” Dean said. “MNPS teachers work hard every single day to reach the children in their care.  But too many of those students arrive hungry and without access to health care or basic shelter.  It’s our community that has failed the families of these children.”

Dean noted that nearly 3 of every 4 MNPS students qualifies for free or reduced price lunch.  He went further to note that 7500 Davidson County families with school age children earn incomes below the federal poverty line (Source: American Community Survey of the U.S. Census).

“We’re simply not supporting the ENTIRE community,” Dean said. “When so many families are working hard and can’t make ends meet, there’s a fundamental problem in the local economy.  Rising income inequality is bad for Nashville.  We must work to address it together now.”

Dean pledged to push for changes in state law to allow Nashville to adopt a living wage and also pledged to use his considerable clout with the General Assembly to advocate for a $10 an hour state minimum wage.

Fast forward to 2019 and we see a city that’s pricing out working class families. Meanwhile, the legislature overrides any attempt at improving wages or working conditions. The situation makes this suggestion seem even better now than it did back in 2013:

Dean said he would work with the staff at Music City Center to turn the nearly $600 million facility into a community center and transitional housing for the working poor.  He noted that it would include free dental and vision clinics for children and an urgent care center for basic medical needs.

“This facility will set Nashville apart as a city that puts people first and will no longer fail its children and families.”

The basic point: We keep having the same conversations. Nothing actually happens. City and state leaders keep saying words, but failing to take action to move us forward.

Another recent story further brings this point home. Much has been made of the relatively low pay Nashville teachers receive. A proposal to provide some form of “low-cost” teacher housing is getting discussion — and pushback:

Mayor Briley is spearheading the proposal to turn the 11-acre property in South Nashville currently used to store and repair school buses into affordable housing for teachers. The city wants to trade it, meaning a developer could build on the land in exchange for other land where the district can build a new bus barn.

“A lot of us have families.  A lot of us have advanced degrees. We don’t want public housing, we want a professional salary,” said Amanda Kail, who teaches at Margaret Allen Middle School. “If you have to public housing for teachers then there is something seriously wrong with our city.”

The underlying issue here is pay. It’s something I’ve written about quite a bit. Specifically, I wrote this in 2015 about Nashville’s then-emerging teacher pay crisis:

Long-term pay increases in MNPS don’t keep pace with those in other, similar districts. Taking Denver as an example, a teacher who received NO ProComp incentives and maintained only a bachelor’s degree would make at Step 13 very close to what an MNPS teacher with similar education makes at Step 20. In all other cities examined, the top step is higher (from $3000 to $15,000) than it is in MNPS.

Two years later, I added this:

Attracting and retaining teachers will become increasingly more difficult if MNPS doesn’t do more to address the inadequacy of it’s salaries. The system was not paying competitively relative to its peers two years ago, and Nashville’s rapid growth has come with a rising cost of living. Does Nashville value it’s teachers enough to pay them a comfortable salary? Or, will Nashville let cities like Louisville continue to best them in teacher compensation?

Then this:

No, better pay alone won’t solve the teacher shortage being experienced in MNPS. But, failure to address the issue of teacher compensation will mean more virtual Ravens, Cobras, and Bears in the future.

This is a problem that could be clearly seen years ago and which still hasn’t been adequately addressed.

It’s now 2019. Still, nothing. No significant movement on a teacher pay crisis that was looming years ago. Decision makers had information available and did nothing.

While we’re on the topic of predicting the future, back in 2013, Governor Bill Haslam and then-Commissioner of Education Kevin Huffman made a big deal of Tennessee being the “fastest-improving” in national test scores as measured by the National Assessment of Educational Progress (NAEP). Here’s what I wrote then:

Yes, Tennessee should celebrate its growth.  But policymakers should use caution when seeing the results from the last 2 years as a validation of any particular policy.  Long-term trends indicate that big gains are usually followed by steady maintenance. And, even with the improvement, Tennessee has a long way to go to be competitive with our peers. Additionally, education leaders should be concerned about the troubling widening of the rich/poor achievement gap  – an outcome at odds with stated policy goals and the fundamental principle of equal opportunity.

Then, in 2015, added:

This year’s scores, in which Tennessee remained steady relative to the 2013 scores suggest, if anything, that the 2013 jump was likely an outlier. Had the 2013 gains been followed by gains in 2015 and again in 2017, more could be suggested. And frankly, it is my hope that we see gains (especially in reading) in 2017. But, it’s problematic to suggest that any specific reform or set of reforms caused the one-time jump we saw in 2013. Saying we are the fastest improving state in the nation over the last 4 years when we only saw a jump in 2013 is like saying we started the first quarter of a football game way behind, scored a bunch in the second quarter, (so we’re not as far behind), and then scored the same number of points in the third quarter. The result is we’re still behind and still have a long way to go.

Turns out, those predictions were rather accurate:

First, notice that between 2009 and 2011, Tennessee saw drops in 4th and 8th grade reading and 8th grade math. That helps explain the “big gains” seen in 2013. Next, note that in 4th and 8th grade reading and 4th grade math, our 2017 scores are lower than the 2013 scores. There’s that leveling off I suggested was likely. Finally, note that in 4th and 8th grade reading, the 2017 scores are very close to the 2009 scores. So much for “fastest-improving.”

Tennessee is four points below the national average in both 4th and 8th grade math. When it comes to reading, we are 3 points behind the national average in 4th grade and 5 points behind in 8th grade.

 

So, here’s the deal: If you want to know not only what IS happening in Tennessee education policy, but also what WILL happen, read Tennessee Education Report.

What’s coming in 2019? Vouchers!

Also ahead: More platitudes about “access” and “equity.” Oh, and you can count on some words about the importance of testing and benchmarking and rigor and high standards.

What’s not going to happen? There will be no significant new investment in schools initiated by our Governor or legislature. Our state will not apply for an ESSA waiver to move away from excessive testing. There will be no large scale commitment to a living wage or health care access.

Instead, our state (and it’s largest, most vibrant city) will continue to fail many among us. Our policymakers will continue to spread the lie that we just can’t afford to do more.

Maybe one day, Imaginary Karl (or someone with his views) will lead Tennessee out of the wilderness and into a land where we honestly approach (and tackle) our many great challenges.

 

 

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Questar Death Star

The Star Wars movie “Return of the Jedi” features the Empire headed by Darth Vader building a new, more powerful Death Star.  The previous instrument of doom had been destroyed as a weakness was exposed and exploited in “A New Hope.”

Likewise, Tennessee’s testing empire has had weaknesses exposed year after year. Most recently, testing vendor Questar was unable to handle the full load of students taking an online exam all at once. This led to a range of excuses from hackers to dump trucks.

Now, though, the empire is back. Former Commissioner McQueen issued an email highlighting the building of a new testing instrument. Now, vendor of doom Questar is back at it again, promising to bid on the next TNReady. Chalkbeat has the story:

The company that oversaw Tennessee’s glitch-ridden student testing program last spring plans to pursue a new state contract to continue the job in the fall, despite a searing audit that blames the firm for most of the online problems.

Officials with Questar Assessment Inc. acknowledged failures in administering the testing program known as TNReady, but added that “we have learned a lot in two years.”

“I understand we have some mending to do, and we hope to be afforded the opportunity to do that,” Chief Operating Officer Brad Baumgartner told Chalkbeat on Thursday.

As Star Wars fans know, despite appearing to be incomplete, the Death Star in the “Jedi” movie was in fact fully operational and capable of devastating impact. Certainly, Questar’s new version will be just as capable of sucking weeks of valuable instructional time out of the school year while providing little value to students, teachers, or parents. If disruption is your aim, the Questar Death Star may be exactly what Tennessee needs.

Perhaps the next Commissioner of Education will pursue a mission of peace and hope that actually puts students first.

 

 

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Actually Putting Students First

While Tennessee policymakers continue to buy the lie that we can’t move away from our failed high-stakes testing regime, New Mexico’s new governor is taking swift action to put students first.

The Albuquerque Journal reports:

On her third day as governor, Michelle Lujan Grisham announced that New Mexico will drop the oft-maligned PARCC exam after the current school year – if not sooner.

“I know that PARCC isn’t working,” Lujan Grisham said after announcing two executive orders during a news conference at the state Capitol. “We know that around the country.”

The governor, who was joined by four teachers at Thursday’s news conference, also said families and students around the state should “expect to see New Mexico transition immediately out of high-stakes testing.”

Bill Lee will officially be sworn-in as Tennessee Governor on January 19th. So far, he has yet to name a permanent Education Commissioner to replace the outgoing Candice McQueen. Instead, he’s been focused on stocking his staff with supporters of school voucher schemes.

Imagine if he issued a clear, direct statement about the failures of TNReady along the lines of what the new Governor of New Mexico has done. He likely won’t because he’s being advised by those who want to use public money to fund the privatization of our public schools.

Still, there are 15 days before he is officially our Governor. There’s still time to let him know we need to move past the “test-and-punish” system that has failed our students and schools.

Shout out to New Mexico’s governor for exposing the lies of the pro-testing “reformers.”

It’s time that level of good sense infected Tennessee policy making.

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A Teacher’s View of TDOE

One teacher offers her view of why TDOE can’t seem to make TNReady ready.
The repeated problems with TNReady testing over the last three years have resulted in many calls, especially from legislative leaders, for the resignation of Commissioner of Education Candice McQueen. The fundamental problem with TNReady – and other education issues in Tennessee – is not the Commissioner of Education; it is the Department of Education. The action of replacing the commissioner while ignoring the employees yet expecting the department to perform better is analogous to giving a car a new paint job instead of rebuilding the engine, then expecting the car to run better.

McQueen has been commissioner since January 2015. Many TDOE employees have worked there longer than the commissioner. Some employees have worked through several commissioners. Although the commissioner makes the headlines, the TDOE employees are responsible for the department’s daily activities. Not all of these daily activities are known by the commissioner and not all would be approved by the commissioner if she did know about them. Therefore, while a change of commissioner would certainly get headlines, there is no guarantee the change would result in improved TDOE employee actions with TNReady implementation.

I have experienced several concerning TDOE employee actions over the last few years, and I am only one of the 66,000+ teachers in Tennessee.

About 8-10 years ago, I attended a webinar training session by TDOE for special education teachers whose students were taking the TCAP alternative assessment. During the webinar, special education supervisors and teachers from across the state were able to ask questions of the TDOE presenter. One question that several people brought up was a likely unintended outcome by following a TDOE directive, and suggestions were made for modifying the directive. The presenter cut off the suggestions by stating “That’s just the way it has to be done. Too bad, so sad! Next question?” This employee is still working at TDOE, and the commissioner of education has changed twice since this incident. If other employees share this attitude toward constructive feedback from teachers, it is not a surprise that TNReady has continued to have problems.

In June of 2014 I attended a professional learning session by TDOE at Spring Hill High School in Maury County. Approximately 400 special education teachers from middle Tennessee attended this session. Late in the morning the presenter’s laptop battery died before she had completed her powerpoint presentation. As several TDOE employees in the front of the auditorium were trying to diagnose and fix the problem, she said (with her microphone still on) “Well, how was I supposed to know I needed to bring my power cord.” This TDOE team had been presenting the same session to groups of teachers across the state for several weeks. All of the teachers attending the sessions were under Tennessee’s teacher evaluation system. Not a one of those teachers would have scored well if they had reacted that way to a technology problem during an observation lesson. This employee also still works at TDOE. If other TDOE employees take no responsibility for advance preparation, it is not a surprise that TNReady problems have been repeated over several years.

On January 28, 2016, I made a public records request to TDOE’s Records Custodian, the Director of Communications. I repeated the request on February 23, 2016 because I had received no response. I repeated the request on March 4, 2016, explaining that I needed the information before April 14. On March 14, 2016, I received an email informing me that they would provide the records as soon as they could. On April 27, 2016, I sent an email pointing out that it had been three months since my original request, and that the date I needed the information by had already passed, but that another need-by date of May 6, 2016, was approaching. The following day I received an email that the department was working on my request. On May 3, 2016, I once again requested the records, and was informed that they were working on obtaining them. Finally, on May 10, 2016 at 2:35 pm, I emailed Commissioner McQueen and included all of my previous emails to TDOE. She replied by email at 3:10 pm that the director of communications was working on it and would send me the records shortly. At 3:51pm the director of communications emailed me the records I had requested 13 weeks earlier. The department employees caused the problem; the commissioner solved the problem in 76 minutes when she was made aware of it.

On January 10, 2017, I contacted TDOE stating my concern that a TDOE employee had violated departmental policy, and his actions had caused professional harm to me. I asked for a simple statement clarifying that the employee had violated policy that I could then use to repair the damage to my professional reputation. This request was forwarded to TDOE’s general counsel the same day. I received no response until 3-13-2017 when the General Counsel sent an email that the problem was caused by me because I had used a TDOE resource incorrectly by contacting the vendor instead of contacting my administrator. This contradicts the manual provided during TDOE’s initial training for using this resource that specifically stated to contact the vendor directly. If TDOE employees continue to give conflicting information, it is no surprise that TDOE has experienced problems with two different vendors for TNReady. It is also no surprise that TDOE claims that this summer’s problems with uploading of evaluation portfolios were the teachers’ fault.

On May 26, 2017, I contacted TDOE’s Assistant General Counsel for Special Education with a simple yes/no question about special education law. I received no answer so I contacted Congressman Marsha Blackburn’s office who obtained the information from the US Department of Education within a day. An internet search shows that the Office of the General Counsel plans staff birthday celebrations and matching costume days; an internet search shows that the parent of a student with special needs also couldn’t get timely answers from this office. If TDOE employees ignore the taxpayers who pay their salaries, why would they listen to the legislators or the commissioner or the vendors?

There are good employees at TDOE. The fundamental problem is that the employees seem to have lost sight of their primary purpose which is to support public education in Tennessee. TDOE employees are making decisions and giving directives for an environment with which they are no longer familiar. Although some of the employees have teaching licenses and teaching experience, most of them have not been in the classroom for several years. That situation, however, can have a simple and effective solution: If every TDOE employee had to substitute teach for two days a year, one day each semester, their perspective relative to their decisions and decrees would change drastically. School systems struggle with finding enough substitute teachers, and TDOE employees could be used for planned teacher absences, such as doctor appointments and professional seminars. Since these employees are already being paid, the local school districts could save a little money. Would there be weeping, and wailing, and gnashing of teeth in response to this suggestion? Yes, there would. But that leads to the question of why would we want people making decisions for our students who didn’t want to spend a day with our students? Visiting schools by stepping in the door of a classroom for a few minutes does not give you the perspective that spending a day by yourself in a classroom of students would give. No information is as clear as what you see and experience for yourself. When Jim Henry was asked to lead the troubled Department of Children’s Services, he “implemented a new requirement that all staff (including himself) spend a day with a caseworker to ‘see what life is like when you’re not sitting in the ivory tower.’.” [The Tennessean 8-21-2013] This policy helped DCS develop a change of culture within the department and improve employee focus on the department’s core mission. Implementing a similar policy at TDOE would improve not only the issues with TNReady, but would focus employees on their core mission of supporting local school systems in providing the optimum education for students.

Perhaps the governor or the legislators or the commissioner herself could implement this requirement quickly as a first step toward improving the root cause of the TNReady problems – the TDOE employees. Please don’t seek a new paint job when the real need is a rebuilt engine.

Teachers: What’s your story? Share at andy@tnedreport.com

 

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